What information do we collect?
We collect information from you when you register on our site, place an order or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Removing Consent and Opting-Out
Removing your consent to receive emails and promotional marketing correspondence from Air Water Life® is done by clicking the unsubscribe link at the bottom of any of the emails you’ve received:
Clicking the “unsubscribe” link shown above (located at the bottom of emails you receive from us) will remove your consent to receive emails and effectively stop any future emails from us.
320 S. Rock Blvd. Suite 210
RENO, Nevada 89502
Toll Free: 888-601-5886
Our Policy of Statements Made:
Please note, the opinions, information shared, outside articles, or suggestions found on this website are not intended to replace or circumvent the findings, opinion or advice of a licensed medical physician.
We fully recommend you consult with your physician or health practitioner before modifying or changing your food or supplement intake. Air Water Life, its affiliates and parent company including its officers shall not be held liable or responsible for any loss or damage caused or assumed to be caused by the use or our products or the dissemination of the information provided, suggested, or recommended on this website by any person or persons and their associates or other entities.
Our products and recommendations are not intended as a substitute for proscribed care or a recommended nutritional program by a licensed healthcare professional. The purpose of the information provided is so that you or your physician may make a full and reasonable assessment of our products and their proposed health benefits. Your personal doctor must evaluate your individual health condition, and we recommend you follow your doctor’s determinations regarding your health.
Not all information expressed on this website is that of Air Water Life and its affiliates but may express that of its author or authors who may or may not be employed by Air Water Life.
Air Water Life has made all reasonable effort that the information provided on our website is accurate and current. Such information from time to time may become out dated or irrelevant. The publishers of this website should not be held responsible for the accuracy of this information and such information may or may not be updated as other factors become know. Such changes if any to the information contained on this website may be changed without notice.
Thank you for your attention to this policy.
Air Water Life’s No Time Limit- Lifetime and Limited Warranties – Including Our Unique ‘One-of-a-Kind’ 30-Day Satisfaction 100% Guarantee
All Our products come with a 100% 30-day Satisfaction Guarantee. If you receive the wrong product or it is damaged, please contact Customer Service at: 888-601-5886 (M-F 9-5 PST) as soon as possible so we can determine the best way to resolve the problem to your satisfaction. If you are not 100% satisfied with our products, please request a return authorization number (RA#) to return the product within 30 days of the original purchase date. Our 30 days satisfaction guarantee applies to the Aqua Ionizer Deluxe, models: AWL-7000 and AWL-9000 with the exception of promotional units.
Returned merchandise must include all original components, literature, warranties and packaging in the same salable condition in which it was received. Refunds for returns will cover product amount and any sales taxes charged. Refunds will not be made for any shipping and handling charges. Merchandise that has been damaged, cosmetically or otherwise, by the purchaser and/or as a result of misuse may not be accepted for full refund and may be subject to a refund adjustment. Any conditions outside of our standard 30 day satisfaction policy may be subject to a refund adjustment.
Limited Lifetime Warranty:
Air Water Life and its parent company, Real Spirit USA, Inc., offer a Lifetime Limited Lifetime warranty on all its water ionizers to the original consumer purchaser under the following terms and conditions:
Aqua Ionizer Pro and Deluxe 7.0 models; a) For the first 5 years from the date of original purchase, we warrant the unit to be free from defects in materials and workmanship under normal operation and use and we will repair or replace any defective part(s) or, at our discretion, replace the entire unit free of charge. b) After the first 5 years, we continue to stand behind your purchase for as long as you own it. Should the unit need to be repaired, we will provide the replacement parts at no charge to you. You will be responsible only for the cost of labor to replace the parts. Should the estimated cost to repair the unit exceed 20 percent of the unit’s original suggested retail price, we will provide you the customer with an entirely new replacement unit of equal or greater original value for 20 percent of the original suggested retail price.
VIP Lifetime (NO TIME LIMIT) Warranty:
By Purchasing the Aqua Ionizer Deluxe 9.0® your warranty period is extended beyond the ‘Limited Lifetime Warranty’ to a ‘No Time Limit Warranty’ on parts and labor or a full unit replacement should your Aqua Ionizer Deluxe 9.0 fail at any time now or in the future while in use by the original purchaser.
Whether in the first 5 years or subsequently, upon discovery of a product defect, you should immediately notify Air Water Life via telephone or email the exact problem you are having to the best of your knowledge. If it is determined to need additional diagnostic inspection, then we will provide you a product return authorization and shipping instructions. You should ship or deliver the product to the designated service location, accompanied by your name, address and telephone number, proof of purchase date and a description of the defect. The customer is responsible for the cost of shipping the unit to the service facility. However, following repair or replacement, Air Water Life will cover the cost of shipping the unit back to the consumer within the continental United States. Customers outside the continental United States must also cover the cost of return shipping following repair or replacement.
The warranty does NOT include unusual wear, damage resulting from accident or unreasonable use and also does not include replacement filters nor other disposable parts and supplies. *Unreasonable use also includes using the unit outside of North America and in countries were the voltage may be higher than 110/120 Volts, which is the normal operating range of our products. **Additionally the warranty will become VOID should the case seal be broken and the tamper system activated which shall indicate the unit cabinet was opened for purposes other than authorized by the company. It should be noted that any electronic unit should be serviced only by an authorized service technician duly certified by Real Spirit USA, Inc. All warranties are non-transferable and remain registered to the original purchaser.
Water Damage Liability Statement and Waiver
|Air Water Life water ionizers and filters are covered by our limited Lifetime Warranty*Air Water Life or its parent company Real Spirit USA, Inc accepts no liability, nor offers any warranty or remedy for damages of any kind in regard to water damage caused or reported to be caused by leaks from hoses, fittings or directly from any of our products.
Further Air Water Life does not warrant or accept any liability in regard to installing our Ionizer units, hoses, or additional valves or filters. Any such installation is at the sole responsibly of the owner or the third party installer, plumber or contractor.
The customer/ user by purchasing our products accepts full responsibility for insuring that the proper acceptable water pressure is present at the time of installation (as stated in the owners manual). Water pressure is controlled by the supplier or the home owner and cannot be controlled or guaranteed by Air Water Life or its affiliates.
All installations should be approved by a nationally recognized P.I.P.E. or other certified contractor.
-P.I.P.E. is the parent company of the National Inspection Testing and Certification Corporation, known in the industry as National Inspection Testing Certification (NITC).-
Once you have installed your unit, it is recommended that connections and connectors are inspected by the owner on a regular basis. It is also recommended that if you are away from the installation for longer than a 24 hour period that you turn off the water supply to your Water Ionizer system as well as turn off the supply power to your unit.
Basic care and maintenance by the owner/ user of this equipment is entirely the responsibility of the purchaser-owner/ user, as Air Water Life assumes no responsibility for misuse, faulty installation, or variations in water pressure or quality. Other than what is expressed in our products warranty, Air Water Life assumes no additional liability for these foregoing statements or other ‘Acts of God’.
By acceptance of delivery, and the installation the Air Water Life products (filters, ionizers, and accessories) you agree to hold Air Water Life and Real Spirit USA, Inc harmless for any water damage caused by leaking water or for any other reason.
Product reviews, health testimonials, videos or statements of purported benefits from drinking alkaline ionized water by individual users expressed on this website are solely the opinion and statements of those individuals having contacted the company and as such have been freely made by those individuals and do not represent a researched or informed opinion by the company.
Customer/user statements of health claims or outcomes have not been reviewed by the AMA. They are the expressed opinion and/or personal experience of the customer/author/user and have not been verified by the company or any reported governing agency. New research and information on wellness and disease prevention continually becomes available by reputable sources, therefore it is our recommendation that customer’s research and verify such information directly with their doctor or registered health care provider.
Products offered for sale herein are not intended to treat, cure or prevent any specific disease or health condition, any warranties implied or expressed shall strictly pertain to product performance as stated in our product owner/ operator manual, and the ‘Limited Lifetime Warranty’, as stated within the terms of our warranty.